Follow @PS_DBMgovph

Pursuant to the recommendation of the Inter-Agency Task Force for the Management of Emerging Infectious Diseases (IATF-EID), President Rodrigo Duterte has extended the Enhanced Community Quarantine (ECQ) in  Metro Manila, Central Luzon, Calabarzon, and "all other high risk" provinces in Luzon until 15 May 2020 11:59 PM to curb the spread of the infectious coronavirus disease 2019 (COVID-19).

In view of the issued proclamation, PhilGEPS shall continue to adopt a work from home arrangement until it is lifted.

To ensure compliance, and the safety of everyone, clients are advised to observe the following when transacting to PhilGEPS:

  1. Walk-in transactions will not be available effective 12:00 AM of 17 March 2020 until 11:59 PM of 15 May 2020. Upgrade and Renewal of Platinum Membership shall be through online.
  2. To provide information on frequent questions or concerns, please access the FAQs at;
  3. For immediate queries and concerns, please do not hesitate to contact us through our chatbot facility via the following links –;;  and;
  4. For further information, clients are encouraged to visit the PhilGEPS website at and;
  5. PhilGEPS clients may call the temporary mobile numbers listed below from 8:00 AM to 6:00 PM from Mondays to Thursdays only, as we implementing the 4-day Work Week Scheme:
    • Globe: 0956-7685271
    • Globe: 0967-4521406
    • Smart: 0961-0553422
    • Smart: 0961-0553151

These numbers will strictly entertain incoming CALLS only. Sending SMS is strongly discouraged. However, you may still send your issues and concerns through the following email addresses:

  • Government Agencies: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Merchants: This email address is being protected from spambots. You need JavaScript enabled to view it.

Rest assured that our staff will respond to incoming emails.

We at PS-PhilGEPS shall continue to provide service to our clients in the best that we can during this time.


Thank you.

Back to Top