In observance of “Ease of Doing Business Month” (EODB), the Procurement Service - Department of Budget and Management (PS-DBM) reaffirms its commitment to efficient and responsive public service delivery by furthering the digital transformation of its procurement platforms, aimed at streamlining and enhancing the overall procurement process.
This was highlighted during PS-DBM’s participation in the “Nationwide Frontline Service Inspection” spearheaded by the Anti-Red Tape Authority in the second week of May. With the assistance from the members of the PS-DBM’s Committee on Anti-Red Tape (CART), the activity was initiated to make certain that the agency complies with the Ease of Doing Business and Efficient Government Service Delivery Act of 2028, or the Republic Act (RA) No. 11032.
On May 14, 2025, CART witnessed how the frontline team of PS-DBM Main Office in Paco, Manila guided transacting client-agencies through the use of the Virtual Store in procuring Common-use Supplies and Equipment (CSE), just as how the process is detailed in the agency’s Citizen’s Charter.
“Madali lang [gamitin ang VS]. Walang hassle sa pag-order at mabilis… Sa aking experience, ‘yung overall transaction sa PS-DBM ay maganda,” said Mr. Servillano Bajora from Boy Scouts of the Philippines (BSP) National Office.
Ms. Glaiza Rish Capacia from the Department of Environment and Natural Resources (DENR) Region IV-A likewise expressed her satisfaction with PS-DBM’s service. “Mabilis po [ang transaction]. Pagdating ko po, naasikaso naman po agad ako… Napakabait po ng mga staff dito [sa PS-DBM] at very accommodating po,” she said, pertaining to the frontline personnel of the Marketing and Sales Division and the Warehousing and Delivery Division who assisted her from ordering to pick-up of CSE items.
The conduct of the inspection activity was simultaneously held at the Philippine Government Electronic Procurement System (PhilGEPS) Office in New Manila, Quezon City.
Apart from CSE procurement and client satisfaction, PS-DBM promotes ease of doing business in various areas of its public service delivery, primarily observed by ensuring compliance with prescribed processing times; functionality of Public Assistance and Complaints Desk; availability and use of feedback mechanisms; accessibility and client-friendliness of the facility; and visibility of EODB month advocacy materials.
Anchored on the New Government Procurement Act (NGPA), which strengthens the digital capabilities of the agency, PS-DBM is implementing transformative reforms that go beyond streamlining the public procurement process but ultimately improve the quality, efficiency, accessibility, and responsiveness of government service. | May 15, 2025/LR